Here at Conceptive, we offer extensive experience and knowledge in inbound customer contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This Inbound call center services enables our clients to have industry standard quality Inbound call services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions.

Our inbound contact center services provide Interactive Voice Recognition, Automatic Call Distribution, Reporting Voice Mail, Voice Recording and Live Listening.

Conceptive services are specially designed to provide maximum efficiency for any of your call center demands such as:

  • Customer Care
  • Technical Support
  • Help Desk
  • Order Taking
  • Appointment Booking

 

Beep tech inbound call center works side-by-side with you as a partner to build long lasting strong relationship with your esteemed clients. Beep tech inbound call center services can make flawless difference to your company in today’s competitive environment.

 

In outbound, a distinction is made between performance-based pricing models, hourly or call-based payment. In the performance-based model, the call center receives a commission per appointment, lead or order. The call center assumes the full risk – if there is no success, you pay nothing. With the second option, the call center and customer agree on a fixed price per hour or per call.

Our recommendation: Choose a combination of both price models. A fixed-price component takes the pressure off the outbound call center, while the performance-based commission provides additional motivation.

Often it also makes sense to start with an hourly fee as part of a pilot project and then switch to a performance-based model. This gives the call center the opportunity to gather valuable experience so that there are no unpleasant surprises. If you want to compare prices and pricing models for Outbound Call Center Services, sign up now for Conceptive for free.

Conceptive makes it easier than ever to find a call center. You can count on the following benefits:

  • We offer your company the fastest way to receive quotes from call centers.
  • We will provide you with a consultant with many years of call center experience who will set up the project together with you and invite suitable call centers to submit bids.
  • You can compare quotes and call centers directly on Conceptive. We will be happy to assist you with the evaluation. Our goal is to find the most suitable supplier for your company!
  • We support you in obtaining the appropriate addresses.
  • You benefit from the best quality, attractive offers, free service and greatly reduced effort.